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Posted: Monday, January 8, 2018 3:25 AM

Job Description

The Office Services Associate will serve as a key resource for internal and external clients in a professional office, and will perform a combination of the following tasks, based on specific location requirements: providing some reception support; ensuring conference/meeting rooms are set up, audio-visual equipment functioning and catering needs for meetings are met; mail, copy, print, records keeping, post and purchasing support; miscellaneous other duties. You are expected to work as a team player in achieving practice objectives and meeting defined service level targets.

Major Accountabilities

Mail / Print, Post and Purchasing Support:

* Manage post and courier services to ensure timely collection and delivery

* Oversee stationery supplies and stock levels. Place orders for stationery and general office supplies, and maintain proper records.

* Assist with checking and coding of vendor invoices, as required, and monitoring of vendor performance, escalating questions/concerns to the Facilities Services Manager

* Printer equipment support

* Assist with production of client and training materials

* Delivery and pick up of mail, copy projects, and faxes throughout floors to and from Office Services.

* Help keep inventory of all supplies in mail areas. This includes UPS shipping supplies, Eastern Connection supplies, boxes, etc.

* Assist and advise end users of mail and shipping procedures (i.e. bulk mailings, international shipping, etc.).

Conference/Meeting Room Setup and Catering:

* Proactively ensure that excellent housekeeping standards are maintained in conference/meeting rooms

* Organize catered meals and provision of special equipment, as required

* Communicate and liaise regularly with colleagues booking conference rooms to verify requirements and expedite changes

* Develop and maintain strong relationships with caterers and local vendors


* Serve as back-up for Receptionist

* Perform all duties related to the reception/switchboard including call and visitor handling.

* Meet, greet and announce visitors in a professional manner.

* Ensure visitors are identified in accordance with security procedures. Handle visitor office space requests as required

Job Requirements

* Three years' experience in a professional corporate office environment providing general office services support including mail distribution, copy/print production, conference room set-up, etc.

* Copier/fax/FedEx/postage machine knowledge

* Knowledge of AV equipment and limited technology in a meeting environment

* Exceptional customer service skills

* Strong interpersonal skills, and the ability to deal professionally with clients, vendors and associates on the phone and in person

* Professional demeanor and appearance

* Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency

* Reliable and punctual

* Strong organizational skills, with demonstrated ability to multi-task and prioritize effectively.

* A strong focus on detail and accuracy of work

* Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate.

* Basic knowledge of Microsoft Office suite and Outlook or Lotus Notes

* Able to lift 25-50 lbs.

* High school diploma or equivalent (GED)

About C&W Services

A leader in facilities services with 65 years of experience. C&W Services is one of the largest facility services companies in the USA & Canada with a 65-year history of helping clients drive down operating expenses, increase facility efficiency and up-time, enable strategic business decisions and create positive experiences for the people who work, shop, learn, live and play in the facilities we maintain. We're building the best team in the industry our people are the heart and vitality of C&W Services. In joining C&W Services, you're joining a firm with a rich history, blue-chip client list, and the backing of sister company Cushman & Wakefield, one of the world's largest property advisory firms and the reason for our success is simple - talented people. Visit our website at

Learn why C&W Services is an ideal place for veterans to continue their careers:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law .


Associated topics: answer, call center representative, call center specialist, client, client service, customer care associate, platform support, representante de servicio al cliente, representative, service agent


• Location: Salt Lake City

• Post ID: 17946567 utah is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018