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Posted: Saturday, March 3, 2018 1:39 AM

Req ID:
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Servicesand for the people who work here.
NTT DATAServices currently seeks a
Production Support Engineer (L1)to join our team in
Salt Lake City,
Utah (US:UT),
United States (US).

Production Support Engineer (L1) / Generalist is Technology Divisions Run:The:Bank production management organization at our client. Generalist role in the production management function for technologies and systems that support the clients various business functions.


Monitor the production Jobs as per the assignment.
Work actively with team members to resolve application issues based on runbooks
Follow proper escalation channels to escalate production issues to L2/L3 if not mentioned in runbook
Proper handover of the pending issues to the next shift.
As a part of runbook enhancement, provide suggestions to improve runbooks for an efficient support


Bachelors degree (U.S. or equivalent)
and 0:3 years of experience.


Good communication skills with ability to articulate the technical aspects to L2/L3 teams
:Basic knowledge of unix/linux commands
:Basic knowledge of AutoSys/any other job monitoring tool
:Basic knoweldge of Oracle/any other database


:Degree in Computer Science
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp:2:corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.


• Location: Salt Lake City

• Post ID: 18760742 utah is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018