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Posted: Sunday, June 18, 2017 12:06 AM

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Job Description
Job Title: Customer Service Representative
Department: Customer Service
Reports to: Customer Service Manager
Location: Hyde Park, UT
Status: Non-Exempt

Summary:
Passion for cooking and the outdoors, this is what drives our teams at Camp Chef to continuously reinvent solutions to merge the two. This creates a fast paced and dynamic culture where our customers come first. We love our core business hours which allow us to work 4 10 hour days (Monday – Thursday), but understand the need to flex these hours to meet customer needs during peak seasons. The Customer Service Representative will provide excellent service and technical support to customers through inbound calls, emails, and live chat.

Hours
• 7AM – 5:30PM Monday - Thursday

Major Responsibilities:
• Answer inbound phone calls, emails and live chat regarding customer’s questions
• Address any concerns they may have
• Assist in placing orders
• Provide technical support, along with other miscellaneous tasks
• Some outbound follow up calls are required

• Job Requirements:
• Must have superior customer service skills, with a naturally positive attitude, while being a team player and willing to help where ever needed
• 6 months experience preferred
• Knowledge of computers and office equipment is a must
• Must be able to work in a fast-paced environment, along with multi-tasking
• Must be able to pass a drug test and background check
• High School Diploma or GED
• Experience in NetSuite a huge plus

Working Conditions:
• As indicated by responsibilities; ability to handle multiple priorities
• Computer terminal use 10 hours per day.
• Moving boxes of products for shipping.
• Ability to lift 50 pounds unassisted.
• Standard Office w/Warehouse

Company
Camp Chef

Contact Name
Samantha Watteyne

Contact Email
samanthaw@campchef.com

• Location: Hyde Park, Utah, Logan

• Post ID: 12112388 utah
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