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Posted: Friday, January 12, 2018 12:11 AM

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Customer Service position located in Midvale UT
Clayton Holdings
Midvale, UT 84047

Job Description

Clayton Holdings LLC, a wholly owned subsidiary of Radian Group Inc. (NYSE: RDN), is a premier global provider of mortgage and real-estate market risk management solutions including risk-based analytics,residential loan due diligence, consulting, surveillance and staffing solutions. The company’s subsidiaries include: Green River Capital, customized REO asset management and single-family rental services; Red Bell Real Estate,advanced AVMs, BPOs and technology to acquire, value and track performance of loan portfolios and NPLs; ValuAmerica, national title, appraisal management company and vendor management technology provider; and Clayton Euro Risk,global services.

We have part time and full time positions, offering flexible schedule, anywhere from 7am to 6pm.

The position is a direct hire opportunity, located in Midvale UT.

Responsibilities:
• Assist in the research and resolution of any payment issues between Vendors and Accounting.
• Assist real estate agents in the accurate and timely submission of assigned orders. This includes but is not limited to system support, general questions and guidance on client expectations.
• Assist in the recruitment of new agents to the MSV system.
• Assist in the manual placement and/or assignment of orders with agents.
• Assist in the regular follow-up with agents on assigned orders to help ensure an accurate and timely completed order.
• Responsible for effective communication to company management. This includes but is not limited to client concerns, order status and orders requiring escalation.
• Assist in meeting/maintaining department’s KPI’s on a daily/weekly/monthly basis.

Responsibilities

• Excellent customer service skills both written and verbal.
• High School Diploma and/or equivalent required.
• Previous experience in customer service or real estate preferred.
• Experience in real estate a plus

Qualifications

• 1 year experience in the use of Microsoft products, data processing and web related research
• Strong organization and data entry skills required.
• Excellent customer service skills both written and verbal.
• High School Diploma and/or equivalent required.
• Previous experience in customer service or real estate preferred.
• Experience in real estate a plus

email: nrobinson@clayton.com

• Location: Salt Lake City

• Post ID: 17267867 utah
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