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Posted: Wednesday, February 7, 2018 3:53 PM

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If youre interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay a company you can be proud to be a part of. We employ extraordinary people who do meaningful work that has a tangible impact on the lives of individuals all over the world. And we aspire to make extraordinary things possible for each other, for our customers, and for you. Weve been doing this for over 20 years. And we're just as passionate about it today as when we founded the company in 1995. A day in the life Provide top notch customer service in a fast paced environment De-escalate calls while delivering difficult messages to customers in a way that creates a positive customer experienceMaintain high performance metrics including average handle time, after call work, quality, adherence, as well as customer satisfactionBe able to make the right decision while keeping the customer and company in mindAbility to work independently while doing whats best for our customersInvolved with all aspects of customer service, including solving problems, answering questions and working with customers to ensure fantastic service What youll need Must have conflict management skills and the ability to deliver a difficult message that creates the best customer experience possibleExcellent verbal and written communication skillsThe ability to work in a fast-paced environment while being organized and using your time efficientlyBe empathetic to customer concerns and display sincere desire to find a resolutionAbility to meet strict attendance guidelines 1+ years of call center or customer service related experience Why eBay? Starting Pay is $14.50 - $15.23 Quarterly Performance BonusYearly Performance RaisesContinued Career Development and Opportunities for GrowthHealth, Vision and Dental CoveragePet InsuranceTuition reimbursement up to $5,25016+ Days of Paid Time OffPaid Maternity leave up to 6 monthsPaid Paternity Leave up to 3 monthsAdoption and Infertility Assistance15% Discount on Employee Stock Purchase PlansMatch $ for $ up to 4% on 401KPublic Transportation Reimbursement (Front Runner stop located in front of our building)eBay Sabbatical- Every 5 years, receive 4 weeks 100% pay to refresh and recharge.24 Hour Gym and Wellness ProgramsUnlimited Coke and Pepsi ProductsOnsite CafeFlex SpendingLife InsuranceDisability Benefits Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies View our privacy policy View our accessibility info R0020289


• Location: Salt Lake City

• Post ID: 18526972 utah is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018