search > Utah jobs > Utah customer service

Posted: Tuesday, March 14, 2017 4:35 PM

Job Description:/h3:
Join our growing team Our Entry Level New Customer Acquisition Representative is a great full:time position for those living in or around the Salt Lake City area. Signature Business Solutions opened its doors in Utah in 2016 after expanding from Kansas City. And we are excited to announce that we are growing again.
This translates to unlimited opportunities to advance your career very quickly within our company. We provide customer service, customer acquisition and retention, as well as marketing and sales management for some of the worlds most recognizable companies in the satellite, retail, and entertainment industry. We are known for being very focused on each individuals talents and career goals. Our employees enjoy a very modern and team oriented environment with a fun atmosphere which encourages high energy and passion

Job Responsibilities
Acts as the first point of contact for new and existing customers
Asks open:ended, questions to determine customer requirements, needs, and expectations
Educates customer on policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of products/services and effectively oppose any customer objections
Prepares all related paperwork and documents on a daily basis
Obtains customer feedback through follow:up calls
Proactively resolves any complaints
Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns

High school diploma or general education degree (GED) is required. Associates degree in related field preferred
A minimum of three months to one year of customer service and/or retail experience is also preferred; Outside or inside sales industry experience is preferred.

Company Description:/h3:
Our company, Signature Business Solutions, was founded in June 2013 and is a dominant marketing and sales firm based in Salt Lake City, Utah. Representing the best known names in the telecommunications and cable/satellite industry has allowed our firm the opportunity to develop a reputation as a professional, efficient and results:oriented company What separates our services from other marketing firms in Salt Lake City is the customization we put into every consultation and the belief that our face:to:face marketing approach creates happier, longer:lasting customers.

We began with humble beginnings, but huge aspirations Our team here at Signature Business Solutions understands that our success is completely dependent on three pillars: 1) the representation we offer our clientele, 2) the relationships we build with their customers and 3) the talent and skill sets of the team members we surround ourselves with Not all companies create relationships the way we do, and it all starts with a smile and a handshake.


• Location: Salt Lake City

• Post ID: 11358738 utah is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017