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Posted: Monday, March 13, 2017 12:41 AM

The Associate Device Support Analyst is responsible for deploying, monitoring, and maintaining the plant end:user computing environment. This includes responding to issues from the manufacturing facilities regarding device, application, and connectivity issues for desktop computers, laptops, printers, and other manufacturing equipment with technology features or integrations and associated applications.Performs all level I and II onsite support of the manufacturing plant technical operationsReview, troubleshoot and resolve all end:user and system:initiated issuesMaintain recently implemented technologies that support the long term technology and plant operationsOn:boards new employees and contractors, including configuration of desktop, laptop systems and associated system accessOff:boards terminated employees and contractors, including asset retrieval, account disablement, and implementation of all necessary security measuresCommunicates effectively within the plant and plant leadership regarding operational issues for continuous improvementsRequires 3+ yearsA? experience in a similar support focused role for an organization with multiple locations, preferably in a manufacturing organizationBasic networking troubleshooting skillsExcellent troubleshooting skills to solve hardware and software:related issues for Windows and Mac OS and supporting productivity applications (MS Office, Adobe, etc)Technical competence to troubleshoot older and non:standard application and devicesFamiliarity with application deployment tools and imagingFamiliarity and technical competence with asset management software and/or technical interfaces to support end:user computingMust possess superior written and oral communication Must display ability to interact effectively in a cross:functional team; maintaining and leveraging strong work relationshipsMust exhibit excellent judgment and independent decision making skillsMust execute with high quality Must operate in high pressure situations and successfully handle multiple priorities Must be self:directed with ability to prioritize Some lifting and other physical labor required to support plant operations


• Location: Salt Lake City

• Post ID: 11350962 utah is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017