Posted: Sunday, March 12, 2017 10:32 PM
The Client Engagement Coordinator is responsible for the successful execution of custom training and consulting events for VitalSmartsA? clients, both nationally and internationally. The Client Engagement Coordinator ensures client events are delivered on:time and exceed client expectations. This is done by communicating the coordination plan to clients and closely monitoring and following up on the status of event tasks. Every day the Client Engagement Coordinator works directly with clients, trainers and sales executives to successfully coordinate events. This role requires candidates who are professional, friendly, well:spoken and eager to provide the best client experience with every interaction. Successful candidates will be proactive, detail:oriented problem:solvers who are able to effectively manage multiple high priority tasks at once. This role does not involve travel or on:site event planning, all events are coordinated remotely.Coordinate event execution for new and established clientsOrient clients and lead them through the entire event process via phone and emailPrepare event contracts and statements of workPartner with sales executives to schedule and participate in pre:event and post:event calls and exceed client expectationsSchedule trainers and communicate logistics and other information to trainersCollect invoice, purchase order and shipping information from clientsProcess materials orders and facilitator professional feesResolve billing errors and other customer concernsEvaluate and document account needs and interactions using the CRMBachelorA?s degree preferredExperience in account support or project implementation is preferredStrong professional communication and writing skillsAbility to think creatively and solve problems proactivelyFully proficient in the use of MS Office, including Word, Excel, and PowerPoint and OutlookExperience using CRMsTwentyEighty provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, TwentyEighty complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. TwentyEighty expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of TwentyEightyA?s employees to perform their job duties may result in discipline up to and including discharge. If you are vision:impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related ing for employment at TwentyEighty, our Recruitment department at .
• Location: Provo
• Post ID: 11349710 utah