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Posted: Saturday, March 11, 2017 11:54 PM

Alpha Warranty Services is looking for a Help Desk / Junior Systems Administrator to provide first:tier technical support for the company. Understanding basic networking fundamentals and Windows products are essential skills for this position. Candidates must be able to relate technical terms to non:technical business associates in order to answer questions about installation, operation, configuration, customization, and usage of systems. Act as first point of contact for providing basic technical support for users on desktop, laptops, servers and various other hardware and software. Escalate to senior engineers when neededApply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.Various hardware and software installationsDiagnose and resolve technical hardware and software issuesMust be comfortable with Microsoft products including Windows 10 and Server 2012 R2, among other Microsoft productsThirst for knowledge to keep up on the cutting edge of technologyWillingness to work at a variety of work sites to keep your daily work interesting, Mileage re:imbursement availablePreferable but not required: Associates degree in IT/Computer Science, or industry related certifications3 + years experience in Systems AdministrationStrong problem solving skills : the professional IT person will look to you for additional support and you will be responsible for probing for additional sales opportunitiesMust have ability to work independently and in team environmentProficient with Microsoft Products, Windows XP, Windows Vista, Windows 7, Windows 8, MS Office Suites, Firewall knowledge, Windows Server, Microsoft Small Business Server, Microsoft Exchange, Networking About Our Company and Culture AWS products provide consumers with vehicle service contracts to be purchased with their vehicle from a Dealership. AWS is dedicated to offering fast, reliable service of superior quality and delivering this service with integrity. AWS has been recognized as one of the top Vehicle Service Contract providers in the nation by various third party organizations. We feel this recognition comes from our commitment to our clients and customers. Our high business standards have allowed AWS to surround itself with dedicated and talented people that have helped AWS grow into what it is today. As a winner of a SLOAN Award for Excellence in the workplace we value our employees. Our team members are not just another employee number to us. In addition to the employee specific benefits, AWS offers many other company wide perks. A company sponsored lunch every Friday from local restaurants, numerous recognition and incentive programs, and company sponsored events are available to all employees BenefitsEmployer Contribution to Medical InsuranceEmployer Contribution to Dental InsuranceCompany provided Life and AD and D Insurance PolicyCompany provided Short:Term DisabilityFlexible Spending Account (FSA)401K Match ProgramAdditional Voluntary Life and AD and D Insurance AvailableOptional Long:Term Disability InsuranceCompany provided Employee Assistance Programs (EAP)Paid Time Off (PTO) program9 Paid HolidaysTuition ReimbursementDirect DepositIf you feel you are a good fit for this position, dont wait to join Team Alpha Apply today


• Location: Salt Lake City

• Post ID: 11345942 utah is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017